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Sashes, balances and tracksWindow Sash and Balance Repair
If a window slams shut, drifts down, won’t stay open or sticks halfway, the balance or the sash is usually to blame. We replace worn balances, springs, cords and tracks so the window glides and stays where you put it.

Common sash problems we fix
- Sash falls or slams when you let go
- Window will not stay open
- Sash sticks, binds or comes off the track
- Tilt-in sash will not tilt or latch back in
- Broken sash cords and weights in older wood windows
- Worn or cracked balance shoes and pivot bars
What a balance does
The balance is the spring or weight system hidden in the side of a double-hung window. It holds the sash up so it does not fall. Spiral balances, block-and-tackle balances, constant force coil springs and old-fashioned cords and weights all wear out with time, especially on windows that get opened every day.
How we fix it
We identify the balance type, check the tracks and shoes and replace the worn parts on both sides so the sash moves evenly. On older wood windows we can restring sash cords and free up painted-shut sashes. We bring common parts with us, and if your window needs a specific balance, we order the exact match.
Repair costs less than you might think
Balance and sash repairs are among the least expensive window repairs, and they fix one of the most common reasons people think they need new windows. Many customers tell us another company quoted them for replacement when the window only needed new balances.
Sash and balance questions
Why won’t my window stay open?
The balances on the sides of the window have lost their tension or a part has broken. New balances make the sash stay where you set it.
Can you fix old wood windows with sash cords?
Yes. We restring broken sash cords, free stuck sashes and adjust old wood windows so they open and close smoothly.
Do you replace both balances?
Yes. We replace balances in pairs so both sides of the sash carry the same tension and the window moves evenly.
Is this a one-visit repair?
Often, yes. We carry common balances. If your window needs a specific part, we order it and return to install it.
Sash and Balance Repair near you
We serve homes and businesses in Chicago, Des Plaines, Park Ridge, Niles, Morton Grove, Skokie, Evanston, Glenview, Northbrook, Mount Prospect, Arlington Heights, Elk Grove Village and Schaumburg, plus the rest of Chicagoland.

Window Repair
Sticking, drafty or broken windows fixed, not replaced.
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Locks, Cranks and Hardware
Broken locks, cranks, operators and hinges replaced.
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Wood Window Repair
Older wood windows restored to work and look right.
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Window Frame and Sill Repair
Rotted or damaged frames and sills rebuilt and sealed.
Learn more →Recent repairs
Real before-and-after photos from our jobs across Chicagoland.
Get a free sash repair estimate
Tell us what is going on and add a photo if you can. We will get back to you to talk it through and set up your free estimate.
Text us instead(847) 274-0368 · photos welcome

