Questions about your information?
- Call or text: (847) 274-0368
- Email: [email protected]
This policy explains how Window Repair Group, Inc. (“Window Repair Group,” “we,” “us”) collects and uses information through windows-repair.com.
Information we collect
When you request an estimate, call, text or email us, we collect the information you give us, such as your name, phone number, email address, property address or town, the type of window, glass or door work you need, photos you upload and any other details in your message. Like most websites, our site and hosting provider may also collect basic technical information automatically, such as your IP address, browser type and the pages you visit.
How we use it
We use your information to answer your request, prepare estimates, schedule and complete work, send invoices, follow up on jobs and keep basic business records. We do not sell your personal information.
Text messages
If you text us or ask us to text you, we use your number only to communicate about your request or job, such as scheduling, photos and estimates. Message and data rates may apply. Reply STOP at any time to stop texts from us.
Sharing
We share information only with service providers that help us run the business, such as our website host, email and phone providers, form and scheduling tools and payment processors, and only as needed for them to do that work. We may also disclose information if the law requires it.
Cookies and analytics
Our site may use cookies and similar tools to keep the site working, measure traffic and understand which pages are useful. You can block or delete cookies in your browser settings; some parts of the site may not work as expected if you do.
Retention
We keep estimate and job records for as long as we need them to serve you, handle warranty questions and meet tax and legal record-keeping requirements.
Your choices
You can ask us to update or delete your contact information, or to stop contacting you, by calling, texting or emailing us using the details below. We will do so unless we need to keep a record for legal or accounting reasons.
Children
This site is meant for adults arranging work on homes and businesses. We do not knowingly collect information from children under 13.
Changes
We may update this policy from time to time. The date at the top shows when it last changed.
Contact
Window Repair Group, Inc.
Phone or text: (847) 274-0368
Email: [email protected]