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Sashes, balances and tracks

Window Sash and Balance Repair

If a window slams shut, drifts down, won’t stay open or sticks halfway, the balance or the sash is usually to blame. We replace worn balances, springs, cords and tracks so the window glides and stays where you put it.

5.0223 Google reviews
Free estimatesSince 2017
Technician repairing a second-floor window sash

Common sash problems we fix

  • Sash falls or slams when you let go
  • Window will not stay open
  • Sash sticks, binds or comes off the track
  • Tilt-in sash will not tilt or latch back in
  • Broken sash cords and weights in older wood windows
  • Worn or cracked balance shoes and pivot bars

What a balance does

The balance is the spring or weight system hidden in the side of a double-hung window. It holds the sash up so it does not fall. Spiral balances, block-and-tackle balances, constant force coil springs and old-fashioned cords and weights all wear out with time, especially on windows that get opened every day.

How we fix it

We identify the balance type, check the tracks and shoes and replace the worn parts on both sides so the sash moves evenly. On older wood windows we can restring sash cords and free up painted-shut sashes. We bring common parts with us, and if your window needs a specific balance, we order the exact match.

Repair costs less than you might think

Balance and sash repairs are among the least expensive window repairs, and they fix one of the most common reasons people think they need new windows. Many customers tell us another company quoted them for replacement when the window only needed new balances.

Sash and balance questions

Why won’t my window stay open?

The balances on the sides of the window have lost their tension or a part has broken. New balances make the sash stay where you set it.

Can you fix old wood windows with sash cords?

Yes. We restring broken sash cords, free stuck sashes and adjust old wood windows so they open and close smoothly.

Do you replace both balances?

Yes. We replace balances in pairs so both sides of the sash carry the same tension and the window moves evenly.

Is this a one-visit repair?

Often, yes. We carry common balances. If your window needs a specific part, we order it and return to install it.

Our work

Recent repairs

Real before-and-after photos from our jobs across Chicagoland.

See all our work
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